FAQs
What Material are you bedding sets? Our All-In-One Bedding sets include 100% cotton sheet set with a 200 thread count for softness and breathability. The doona insert is made from 200gsm microfibre polyester, offering lightweight warmth and easy care.
The doona is removable, so you can easily swap it out for different insert to suit the season or your personal preference.
How are your bedding sets All-In-One?
Our all-in-one bedding sets are designed for convenience, comfort, and easy washing. Each set includes:
- A fitted sheet
- A flat sheet that zips to the fitted sheet at the base and on both sides (the flat sheet can be fully removed if you prefer or for washing)
- A doona and doona cover
- The doona cover attaches to the fitted sheet at the base with its own zipper, keeping it securely in place
- Inside the doona cover, there’s another zipper to insert the doona, along with internal ties to keep it from shifting
- Plus, two matching pillowcases are included in every set
This clever design keeps your bedding neat, secure, and simple to make and wash, perfect for caravan, camper, and travel living.
Can your bedding sets be used on a standard double or queen bed?
Yes, absolutely! Our bedding sets are designed as a universal fit to suit most standard double and queen size beds not just for caravans.
We do recommend checking the measurements listed on each product to ensure the best fit for your mattress.
What payment methods do you accept?
We accept various payment methods, including credit cards (Visa, MasterCard, American Express), debit cards, and PayPal. Rest assured, your payment information is encrypted and secured to protect your privacy.
How much is the shipping fee?
Shipping fees vary depending on your location and the weight of the products. You can view the shipping costs at the checkout before finalising your purchase.
How long will it take to receive my order?
The delivery time depends on your location and the shipping method chosen. Typically, orders are processed and dispatched within 1-3 business days. Once shipped, domestic orders usually take 3-10 business days to arrive.
How long to receive my item if it is pre-ordered? If you have pre-ordered an item you will see when pre-ordering your item the estimated delivery date to warehouse from there your item will be shipped out
Can I track my order?
Yes, you will receive a tracking number via email once your order has been shipped. You can use this tracking number to monitor the delivery status of your package.
What is your return policy?
We have a 14day return policy for Defective Products only which means you have 14 days after receiving your item to request a return if the item is damaged.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Do you offer international shipping?
Currently we are only shipping in Australia, we strive to ship worldwide in the near future
What if an item is out of stock?
If an item is currently out of stock, you can pre-order your item, by placing a pre-order, you are purchasing an out-of-stock item or a product that will soon be available. Full payment is required at the time of ordering. You may cancel your pre-order at any time before the order is shipped, and we will issue a full refund. Once the order has been sent out, cancellations and refunds are not possible.
How can I contact your customer support team?
Our customer support team is available to assist you with any inquiries or concerns. You can contact us through our Contact Us page or preciouscharlarose@gmail.com
Can I change or cancel my order after it has been placed?
If you need to make changes or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but changes may not be possible if the order has already been processed or shipped.