Shipping Policy

We take pride in offering a reliable and efficient shipping process to deliver your orders in a timely manner. Our shipping policy is designed to ensure that you receive your products within 6 to 10 working days from the date of purchase unless your item is on Pre- Order. Here's what you need to know:

Processing Time: Upon placing your order, our team will start processing it within 1 to 3 business days. During this time, we will verify your payment, check the availability of the items, and prepare your package for shipment. Rest assured that we strive to process your order as quickly as possible to minimise any delays.

Pre-Orders: When our items are on pre-order we estimate the arrival of our products approximately 4 weeks from your purchase date, we will be sure to keep you updated through out this time if any changes and your order will be posted as soon as they are in stock.

Shipping Time: Once your order has been processed, it will be shipped using our trusted shipping partners. The estimated shipping time within the working days is 6 to 10 business days. Please note that weekends and public holidays are not considered working days and may add to the overall delivery time. Express Shipping: 1-4days business days.

Tracking Your Order: To keep you informed and provide peace of mind, we offer order tracking for all packages. As soon as your package is dispatched, you will receive an email with a tracking number. You can use this tracking number to monitor the status and progress of your shipment until it reaches your doorstep.

Partial Shipments: For orders containing multiple items, they may be shipped separately to ensure faster and more efficient delivery. Don't worry; you will receive individual tracking numbers for each package.

Shipping Costs: We aim to offer competitive shipping rates for all our customers. The shipping costs are calculated based on your location and the weight of the items in your order. You will be able to view the exact shipping fees during the checkout process before finalizing your purchase.

Shipping Restrictions: Currently we are only shipping in Australia, we strive to ship worldwide in the near future

Order Changes and Cancellations: If you need to make changes to your order or cancel it, kindly contact us as soon as possible. While we will do our best to accommodate your request, please note that once the order is shipped, changes are not possible.

Delays and Exceptions: While we work diligently to meet our shipping commitments, unforeseen circumstances such as natural disasters, extreme weather conditions, or other events beyond our control may cause delays. In such cases, we will keep you informed about any potential delays and work towards resolving the issue promptly.

If you have any questions or require further assistance regarding our shipping policy or your specific order, don't hesitate to contact our friendly customer support team.

Frequently asked questions

Our All-In-One Bedding sets include 100% cotton sheet set with a 200 thread count for softness and breathability. The doona insert is made from 200gsm microfibre polyester, offering lightweight warmth and easy care.

The doona is removable, so you can easily swap it out for different insert to suit the season or your personal preference.

Our all-in-one bedding sets are designed for convenience, comfort, and easy washing. Each set includes:

A fitted sheet
A flat sheet that zips to the fitted sheet at the base and on both sides (the flat sheet can be fully removed if you prefer or for washing)
A doona and doona cover
The doona cover attaches to the fitted sheet at the base with its own zipper, keeping it securely in place
Inside the doona cover, there’s another zipper to insert the doona, along with internal ties to keep it from shifting
Plus, two matching pillowcases are included in every set

This clever design keeps your bedding neat, secure, and simple to make and wash, perfect for caravan, camper, and travel living.

Yes, absolutely! Our bedding sets are designed as a universal fit to suit most standard double and queen size beds not just for caravans.

We do recommend checking the measurements listed on each product to ensure the best fit for your mattress.

We accept various payment methods, including credit cards (Visa, MasterCard, American Express), debit cards, After pay and PayPal. Rest assured, your payment information is encrypted and secured to protect your privacy.

Shipping fees vary depending on your location and the weight of the products. You can view the shipping costs at the checkout before finalising your purchase.

The delivery time depends on your location and the shipping method chosen. Typically, orders are processed and dispatched within 1-3 business days. Once shipped, domestic orders usually take 3-10 business days to arrive.

If you have pre-ordered an item you will see when pre-ordering your item the estimated delivery date to warehouse from there your item will be shipped out

Yes, you will receive a tracking number via email once your order has been shipped. You can use this tracking number to monitor the delivery status of your package.

We have a 14day return policy for Defective Products only which means you have 14 days after receiving your item to request a return if the item is damaged.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Currently we are only shipping in Australia, we strive to ship worldwide in the near future

If an item is currently out of stock, you can pre-order your item, by placing a pre-order, you are purchasing an out-of-stock item or a product that will soon be available. Full payment is required at the time of ordering. You may cancel your pre-order at any time before the order is shipped, and we will issue a full refund. Once the order has been sent out, cancellations and refunds are not possible.

Our customer support team is available to assist you with any inquiries or concerns. You can contact us through our Contact Us page or preciouscharlarose@gmail.com

If you need to make changes or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but changes may not be possible if the order has already been processed or shipped.

Our bedding sets are designed with real Aussie families in mind whether you’re at home or on the road. Unlike most caravan bedding, our queen size sets are a universal fit, meaning they’re perfect for both your caravan bed and your bed at home.

Each set includes everything you need in one a fitted sheet, flat sheet, doona, doona cover and matching pillowcases, so you don’t have to buy separate pieces or worry about fit.

Another unique feature is that our doona can be easily taken in and out, making washing and seasonal changes simple. Plus, our doona and cover have extra overhang for added comfort and coverage, as they don’t zip along the sides like many others.

It’s all the comfort of home, made practical for caravan